Customer Testimonials
Had the best experience at this dealership compared to any other dealership I’ve purchased from in the past. Worked with Vince and he was very professional and knowledgeable. There was no pressure or haggling, everything was so easy and straightforward. We recommend anybody go to Holman Ford and work with Vince!
What a great team Maple Shade Holman has put together. Pat C was our salesman, and what a great guy. Dean in financing was a miracle worker, with a kind soul. Never felt any pressure, and left feeling like we got what we needed at an honest price. All in all Shelly and myself had an awesome experience and the Honda Ridgeline is beyond our dreams, thank you all for all you did. Happy Holidays
Not enough communication as to delay. Mechanic video stated car would.be ready sooner than returned
Holdman Maple Shade is by far the best dealership that we have ever dealt with. They fantastic and are wonderful to our Military!
Hey your not going fine a better crew than these guys at this dealership. If you near by stop it
Chris and Don were both extremely welcoming and hospitable. Chris was very knowledgeable regarding every aspect of the vehicle that I leased. He spent good quality time with me. Don got directly to the bottom line numbers which I appreciate. Took a lot of the unnecessary negotiation out of the experience and enabled me to focus more on the vehicle. Very considerate towards my budget. Also found out that Holman has interest in multiple manufacturers. This makes my decision to return an easy one. Great job Holman Lincoln of Maple Shade. Thanks again Chris and Don !!
The staff at Holman Lincoln kept me apprised of the progress and were always professional. They did a remarkable job on my Nautilus.
Jim Fugate and Ken were provided excellent customer service. Both professional, patient and caring. I will ask for them when I return
I called Holman Ford about a service, renting a car. They said sure, come in and we can go over details. When I arrived at their location they had no information on rental cars. I wish they didn't waste my time and tell me that when i called.
Very professional, friendly and good service Collision center Very happy with Maple Shade Lincoln Collision. I normally use Holman Turnersville Always recommend Holman Only place to get work done.
Holman Maple Shade is an awesome dealership and will never take my business anywhere but there!
This dealership has been personable and professional from sales to service and we highly recommend it to anyone who wants an honest dealership.
From greeting at drive in to pick up when completed was very smooth. Also being kept abreast of the service being done and suggesting for future repairs. Having a loaner for the day added to a great experience.
Once again, this was one of the easiest purchases of a car ever. As usual the staff was incredibly friendly and helpful, making the whole process painless.
Kevin K. was a true professional along with being friendly. He was a pleasure doing business with.
Everyone at Holman is very nice. That is why I said Yes to recommending this service center. However, there should be a "Maybe" choice. But that isn't what I am necessarily there for. I live in Philadelphia, PA an have to go over to Maple Shade to the dealer where I bought my car. Holman had my car on 2 separate occasions for 2 weeks each time in a short time frame. I brought my car in for a 60K mile check and no known issues at the time except an intermittent check engine light that would come on ... Read More DealerRater - Aug 22, 2023
An amazing place with a great staff. I would encourage you to stop in a experience it for yourself.
I have dealt with Holman for many years and their service and personnel are excellent!
I was misinformed about their dealership warranty by their representative AJ Webb of Maple Shade,Nj who told me at time I signed up for a 24 month warranty covering 12,000 miles with an extra $29:or so added to my car payment per month.
My agreement was for 60 months for the car payment which was originally about $404/ mo. before the added coverage.
I called to cancel because I exceeded the mileage covered so since I had no more warranty I ask the representative to notify the finance company to subtract the additional fee since I was no longer covered but the representative ... Read More DealerRater - Jan 10, 2023
From the moment I walked into the showroom for my test drive, I felt welcomed and was greeted with a friendly smile from Gracie. My salesperson Dean made purchasing my vehicle a very pleasant buying experience (i.e., looking at the vehicle I found online, test driving, trade-in, answering all my questions, showing me how to operate all the electronics in the Lincoln Corsair, reviewing all the paperwork - 62 pages, etc.). I was handed the best team and they went out of their way to make my car purchasing experience the best I ever had. When I got home I ... Read More DealerRater - Jan 3, 2023
Went there for service and they weren't even informed
This was my first and last trip to Lincoln service as the service advisor and nameless service manager were unprepared for an appt I made a month ago. For such a lead time, this should have been expected. The service advisor was clueless, even about the recalls, and only after I threatened to complain, the service manager, who sat in his office and wouldn't come out, printed out information which disclosed the previous owners information.
This is a greedy, unprofessional dealership and I look forward to contacting the manufacturer ... Read More DealerRater - Oct 12, 2022
I had my car serviced and Holman treated us very well. They kept me updated a long the way. I also used the valet service. The people they sent to pickup and drop off my car where very professional and considerate to our needs. I will definitely be using Holman ford Lincoln again
Julie helped us through the process well and was able to answer any questions we had.
This is going to be a interesting review. The Turnersville store has excellent people. I haven't dealt with the Maple Shade store. The problem was with the internet people not being able to answer questions and only seem to try to get my phone number or email so they can contact me to try to sell me something. I ask at both Maple Shade and Turnersville if they had a list of people looking for specific vehicles and all I got was a sales pitch to get my phone number or email. Never got an answer at either place ... Read More DealerRater - Aug 4, 2022
This wasn't my "First-Rodeo" at Holman FL Maple Shade, and the customer experience has always been top-notch. Sales department representatives Lou Petti and Joe Tiivett and Gregg Gullo as well as the F&I representative (whose name eludes me) were personable and knowledgeable. Everything throughout the sales process & delivery went as expected.
They do the work. I've had no problems with their work. There is more room for better communication between customers and service people. Also, service to service people. They need to communicate with each other.This will keep everyone on the same page.
We worked with Greg Somers and he was AWESOME! He was able to secure a Navigator for us even in this crazy car buying climate. And it was EXACTLY the one we wanted. He kept in touch and always kept us up to date with the status of the vehicle.
2019 volvo xc40 t-5 RDesgin has obvious bumper damage not disclosed in listing and withheld when asked for information or photos of any imperfections via email before scheduling an appointment to see it. sales manager Brian Bluman admitted knowing about the damage, refused to repair it, or negotiate the price and advised he will not revise the listing to disclose the damage. The sales receipt of the owner who traded it in was in the glove box including his personal information and original purchase price of $46k. Dealer price on a nearly 3 yr old vehicle is $38k. Manager said that’s ... Read More DealerRater - Sep 18, 2021
I love Larry, he is Awesome!!!!! He is my go-to when I bring my car in and he always makes sure I am taken care and keeps me informed if my car needs anything done other what I bring it for.
They always have provided first rate service. Employees continue to be responsive, courteous and a pleasure to work with. When I need service for my car I know I can depend on Holman Ford
Love the service I get Larry M. is my rep he is one of the bested him 4years won't change for the world Thanks
My experience at Holman from the parking lot to the completion of the sale was second to none . Our sale consultant Mr. Pat Cesarano was very professional, knowledgeable and respectful .He listen to us ,answered our questions informed us of all the rebates that were available on the vehicle that we leased . Pat made our experience at Holman at Maple Shade like a day at the beach and to top it off was the ride home in our beautiful 2020 Lincoln MKZ right off the Show Room Floor was perfect ending to a beautiful experience . To Pat Cesarano Thank You Thank ... Read More DealerRater - Nov 6, 2020
great service and complexly touchless by the entire staff and called me when my car was ready and my car was In front of the door and disinfected
Would like to rate Dan Kane he is a great sales man I have been dealing with him for a lot of years when you need him after the sale he is thereThank you Dan
My service man name Larry did a great job on taking care of my Lincoln am very happy the way he looks after me and as for my car it will always be done by him.
Between sales, service dept, and body shop my truck was filthy at pick up had no time to argue since I had doctors appts. Rear window has over spray
The dealership has always provided, in my lifetime, a respectful experience when needing a vehicle purchase or service. It only happens with courteous team leadership.
I purchased a new Thunderbird from Rice and Holman in 1960 and have always been happy with the dealership over the years with Fords and Lincolns.
Joe and his team were friendly and took the time to answer all of my questions even though the dealer was very busy. I'm very pleased with my purchase and highly recommend them.
Mr. Murphy went above and beyond helping me when rodents ate the wires in my 1yr old car. The car was repaired within the day. When I picked up my vehicle there was a thumping noise as I was driving through the lot and I returned to the service department. It was the end of the day and the techs were gone but Mr. Murphy wanted to insure my safety and gave me a loaner to use until the car could be checked. Thankfully it was only a screw stuck in the tread of the rear tire. Always a pleasure ... Read More DealerRater - Apr 21, 2020
Dean Gravinese is a salesman at Holman and was very helpful in setting up my new lease of a 2019 MKZ. I was leasing a 2017 MKZ when Dean contacted me in leasing a newer vehicle, I told him I didn’t know if I could afford it, but he was able to work it out all the details and now I’m driving a 2019 MKZ and Dean made it possible, thank you Dean Gravinese.
I have an undriveable car that has an electronic issue. This electronic issue was already changed as part of a recall. This causes the transmission to get stuck in first gear while driving. There is also a class action lawsuit regarding which this car is part of. When I took this undriveable car to this ford service location I was told the earliest they could look at my car is in ~2.5 weeks from. Needless to say I don' recommend this service location.
Do not ever purchase from Ford, especially Ford of Maple Shade, NJ. Salesman Dean Gravienes sold a disabled mother a Focus which was towed 5 times. Managers Stone and Noir are exactly what you would expect from dealership management. Just stay away.
The Service staff Larry Murphy was extremely professional . I would rate him a 5 , but I will never buy a Ford product again experiencing these issues so early in the life of the vehicle.
I recently purchased a 2016 Chevrolet Silverado from Holman thru Dan Kane. I had found the truck on cars.com.
They had listed Apple CarPlay and Andriod Auto as one of the features on cars.com. I seen the projection button while looking the truck over. Assuming that it had Andriod auto like they had stated. Didnt bother testing it out. Which I very well should have. Everything went smooth until I got the truck home. Hook up my USB cable to find out the radio does not support android. They clearly did not test all the features of the vehicle ... Read More DealerRater - May 23, 2018
Salesman Jay McGill is THE stereotypical car salesman for all the wrong reasons. High pressure, moronic sales tactics appear to be the norm- "we're losing money on this deal" and other such nonsense. He tried to guilt and pressure me into a SEVEN year (84) month financing at $540 / month for a Ford Explorer. When I scoffed at the offer he then told me it was the "deal of the century" and that I was getting special "family" pricing because one of the administrators is a family friend. LOL. CarMax had the same exact car ... Read More DealerRater - Apr 10, 2018
Extremely disappointed in service handling 3/28/18. On Jan 26 I had my oil changed and during that visit 7 items were identified as needing to be done. Those 7 items included brake pads and the total on the print out for all 7 items including the pads was 619.70. Today 3/28 I came in for the service. But I said I only wanted 4 of the items done instead of all 7 as 3 I would handle myself. Those four remaining items per the printout from January totaled $444.85. When my service order was being written up I initialed a quote for around that amount, less than $450.00. I expect as in ... Read More DealerRater - Mar 29, 2018
Took our car there eight times for same problem which they never fixed. Sent from one person to another, each one washing their hands of the problem. Dont have a problem with Holman Ford because they do not care. Was told they could not keep the car more than one night or would get in trouble with Ford for giving out a rental car. Really??
Buyers beware with this dealership. They will withhold information, as well as lie about features on vehicles. When confronted with information about said sales practices the manager I spoke with was not only rude, and disrespectful but also completely disregarded my claims. He dismiss them and look to defend the predator like sales environment and practice.
Great car buying experience with EVELYN KOPEIKA, Larry's the best service agent bit stay away from their body shop. Two bad experiences with two cars makes me a expert critic of the BS.
I randomly stopped in Holman Ford while car shopping. I knew I liked the Ford Edge as I had already driven it elsewhere. I was specifically looking for a Certified Pre-Owned vehicle. CPO is always a gamble simply because a dealer may or may not have the color, options, etc. that you happen to want. They had a 2013 white CPO Edge... but it didn't have all of the options I had wanted. I drove it, liked it and then convinced myself I could live without all of the options that I had grown accustomed to in my previous car(... Read More DealerRater - Nov 15, 2013
It was the worst deal ever...so misleading For me and my daughter ...and now we are stuck with very high payments...check other dealership before Making a decision...or you will be stuck too...
I was completely satisfied, this is my 3rd vehicle in 4 years from Holman ford/Lincoln, and I would gladly refer anyone to this dealership and to john McKeon! He makes the purchase experience fun, quick and never pushes you into something that's not right!
service adviser bob hughs..very sociable he explained... what had to be done.. gave me an estimated time for work to be done and it was done ahead of time the entire facility is spotless...the tech who did the work left no signs he was in my car..
STARTNG WITH EVELYN ,EVERY ONE I CAME IN CONTACT WITH WERE PROFESSIONAL & CURTEOUS ,,,EVERY ONE I CAME IN CONTACT WITH HAD ME FEELING LIKE THEY WERE GOIN OUT OF THEIR WAY TO MAKE ME GLAD I CAME INTO THEIR SHOW ROOM.I KNOW THEIR GOAL WAS TO SELL ME A CAR..WHICH EVELYN DID BUT MADE ME HAPPY WITH THE DEAL WE MADE..
Andy was a great salesman. He helped us get the right vehicle the way we wanted. Didn't sell us things we didnt need/want but made sure we were completely satisfied. He came in on his day off to deliver the vehicle to me ands still took the time to go over everything thoroughly. The finance department made a tough situation easy dealing with my other bank. Overall I am beyond satisfied.
Used car manager was ignorant when supporting his position for vehicle pricing, he went as far as to print erroneous details about the vehicle suggesting it should sell at a higher price. When I pointed it out to him that the details on equipment was incorrect he passed over it as no big deal. Then when still attempting to negotiate a price he spoke to us as if we were stupid, very condescending! Still made the attempt to work a deal and they were insulting when offered a trade value, tried to make the wrong higher price back and made ... Read More DealerRater - Jan 13, 2013
Since I had driven a good distance, they changed their mind on my trade price and tried to low ball it badly in hope I wouldn't drive all the way home without the new sale. They then held onto my keys and I had to ask numerous times to get them returned and we ended up there an extra 45 minutes through their BS hoping I'd take $100. more. In the end I found the vehicle at another dealer for the correct trade in price and a cheaper car discount.
